Shipping policy

1. Order Processing & Dispatch

  • All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation.

  • Orders placed after 2:00 PM are processed the next business day.

  • Orders are dispatched once all items in your order are ready and packaged.

2. Shipping Methods & Rates

We offer the following shipping options at checkout (subject to availability in your region):

Standard Shipping

  • Estimated delivery: 3–7 business days within 

  • Cost: [Insert cost or “calculated at checkout”].

Express Shipping

  • Estimated delivery: 3–5 business days (if where available).

  • Cost: [ Extra Charge ].

International Shipping

  • WordWide Shipping.

  • Shipping cost calculated at checkout based on destination and weight.

  • Customs Duties & Taxes: May apply depending on your country’s import regulations — these are the responsibility of the customer unless otherwise specified.

3. Delivery Estimates

  • Delivery times begin after your order has been processed and dispatched.

  • Delivery estimates are approximate and may vary due to carrier delays, weather conditions, or logistical issues.

4. Shipping Restrictions

  • We currently ship to physical addresses only; delivery to P.O. Boxes may not be available.

  • If your address is incomplete or inaccurate, delivery may be delayed or canceled within 24 Hours.

5. Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with tracking details.

  • You can track your delivery on the carrier’s website using the tracking number provided.

6. Lost or Damaged Shipments

  • If your order is lost in transit or arrives damaged, please contact us within 7 days of the estimated delivery date.

  • Include your order number and photos (if damaged) so we can assist you quickly.

7. Shipping Changes & Contact

  • Requests to change shipping address after an order is placed may not always be possible, especially if the order has already been shipped.

  • Contact Us:
    Email: [dipukumalofficial903@gmail.com

8. Free Shipping Offers

  • Any free shipping promotions (if you 500 pound order ) will be clearly displayed on the website and applied automatically at checkout if eligible.

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